You have one month from the date of the e-mail confirming shipment.

• IN STORE(FREE)

  You can exchange or return items at any Zara store in the country where the purchase was made.

• FROM HOME(FREE)

  You can request a home pick-up by going to the orders and returns section.

• AT A DROP-OFF POINT(FREE)

  You can request the returns label by going to the orders and returns section.

More information on our exchanges and returns policy.